Question 1

How do you check originality?

Accepted Answer

Every piece is checked by hand: stitching, tags, size labels, materials and serial codes compared against retail references. If it's not original, you get your money back.

Question 2

What do condition grades mean?

Accepted Answer

A — Like new, minimal wear. B — Light wear, small creases or scuffs. C — Well-loved, visible character but fully wearable. Flaws are always photographed.

Question 3

How long is delivery?

Accepted Answer

2–5 working days anywhere in Pakistan. Major cities usually 2–3 days.

Question 4

What are delivery charges?

Accepted Answer

Rs. 250 flat. Free delivery on orders over Rs. 10,000.

Question 5

Do you offer Cash on Delivery?

Accepted Answer

Yes — COD all over Pakistan. Pay when your order arrives.

Question 6

What is your exchange / return policy?

Accepted Answer

7-day exchange if the size doesn't fit or the item doesn't match its listing. Items must be unworn/unused outside.

Question 7

How does sizing work?

Accepted Answer

Each listing shows EU/UK/US size plus the measured insole length in cm. Measure your foot and pick an insole 0.5–1 cm longer.

Question 8

Can I sell you my shoes, jackets or bags?

Accepted Answer

Yes! Send photos (front, back, labels and any flaws) through the Sell to Us page or on WhatsApp and we'll send an offer.

Question 9

How do I track my order?

Accepted Answer

Open the Track Order page and enter your order number (e.g. LB-10001) and the phone number you ordered with.

Question 10

Is everything really original?

Accepted Answer

Yes. Landa Bazaar only sells original branded shoes, jackets and bags. Each piece is authenticated by hand before listing, and if it isn't original you get a full refund.

Question 11

Where do you deliver?

Accepted Answer

All over Pakistan — Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta and every other city our couriers reach.

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